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Showcase your business. You have services that people are needing
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Communicate your message to your audience
Making sure your website is protected, optimized, backed up and expertly cared for.
You have a lot of time and money invested in your website. Websites are like cars, they take time, attention, & care to properly serve your business. Our team of talented WordPress professionals is here to manage every aspect of your WordPress website.
Here’s a snapshot of the key components that make our website care plan invaluable for our clients.
Hosting is the foundation of your website. Security, performance, optimization and ease of use all depend on it. We offer premium hosting for all our clients so you don’t have to worry about a thing.
Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins are the #1 leading cause of website hacks. We take care of weekly or monthly updates for you.
We have special tools that monitor your sites’ traffic and activity, protect against potential hacks or breaches and keep an eye on “up time” to ensure your site is up and running fine.
Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, we offer external backups and restore points for all clients on our plans.
In order for websites to load fast, perform well and to ensure speed, the files, database and media need to be optimized. We have special tools that keep your site optimized and running smoothly along with cleaning up any and all “web gunk.”
Knowing if your website is online or offline is crucial to the experience of your users. If your website is down, it could also lead to loss of sales. We monitor your website and are notified if your website goes down and can act accordingly to get it back online.
You shouldn’t have to try to determine what’s going on via your site. We take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what we’re doing month to month on your site.
Have access to $350 worth of premium plugin licenses every year so you can utilize the benefits but don’t have to worry about the account setup, credit card renewals, or account issues.
As a client on our premium or elite monthly plan, we offer complimentary time (between 1-2 hours depending on your plan) for ongoing website updates, additions or changes!
Here are just a few of the most common scenarios of unprotected sites:
If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.
If your website isn’t maintained and optimized, Google knows and ranks sites that are digitally “alive.”
If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.
By not having your website cared for monthly, everything we cover in our plan is on you and will cost you in tools, time and unneeded stress.
You don’t have to maintain your own website and go in alone.
We want to make sure we have the perfect website care plan for your business.
Some answers to the most frequently asked questions about our website care plan.
Nope! Our website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for.
If we’re building your website, there is no set up fee as long as it’s within a 90 day period!
If, after 90 days, you’d like to join our hosting/maintenance plan at any level, there is a $99 set up fee because we need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks.
If we’re onboarding a website we did not design, there is a $250 setup fee as we need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
We will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets our requirements for properly maintaining and optimizing the site.
Our maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.
That said, if you choose to forego our care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing our LIABILITY CLAUSE that releases us from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.
Absolutely! If you decide to come back to us after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, we’ll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 90 days.
We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate.
In this case, you’re welcome to handle it in house by reaching out to our preferred malware and blacklist removal specialists Sucuri or if you’d like to join our plan and have us take care of getting the hack cleaned, we have a $499 site cleaning/set up fee.
Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.
Important note: We do not fixed website hacks unless the site will subsequently be added to our plan.
In the extremely unlikely event that a website is breached or hacked in any way while on our plan, we take full responsibility and will rectify the situation immediately. You will not need to do a thing.
We will take on websites we didn’t build as long as they use the tools we’re familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets our requirements.
Negative on this one. The retainer of hourly updates is covered for that month but does not rollover or add up for later use.
Your monthly time (for premium or elite plans) covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.
While we do our best to get updates done within your allotted time, if more time is required, we can do so with our hourly rate, which will be disclosed to you before we start.
Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step by step website revamp. We’re happy to do those things either via our hourly rate or via a separate fixed project!
NO-RISK GUARANTEE
Our plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site the plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.
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©All Rights Reserved Creative Brew Studio LLC 2022 | Privacy Policy | Cookie Policy